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Re: Phone calls not working

john1743
Great Neighbour / Super Voisin

Hello, I'm having a similar issue but I have an eSim. Do I delete my eSim profile and choose a new eSim to see if it works?

1 REPLY 1

hTideGnow
Mayor / Maire

HI @john1743 

What phone do you have? Was voice working before?

Try reboot network settings first

if not , then you can try to buy a new esim using the PM app, usually it will resolve the problem.

Just login My Account, go to Account page and Purchase sim card and pick esim.  PM system might has you to pay $5 first but you can submit ticket with PM for a reimbursement

Need Help? Let's chat.