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Suspend for 180 days

Zackor3
Great Neighbour / Super Voisin

We are going to Australia for 6 months (180 days). Can I suspend for 90 days, then wait 89 days and reactivate with same original numbers?

2 REPLIES 2

hTideGnow
Mayor / Maire

HI@Zackor3 

just suspend Autopay.  Login My Account , Payment, Manage Subscription and toggle off Subscribed there.  Account will then be suspended at the end of the current cycle 

remember you have 90 days to resume service or you will lose your number 

So, before the 90 days, come back and resume service for one month. The service will renew for 30 days and it won't renew again if you keep the autopay off.  Just repeat this 90 days-30 days cycle until you are back .  With 180 days try, you likely need to go through this cycle 3 times

Handy1
Mayor / Maire

@Zackor3  What you can do is 

 turn off auto subscribe and your plan won’t renew. But it’s important to pay attention to your renewal date . You can leave suspended for 90 days if you go longer then 90 days the account will be closed and number gone 

so on the 85-87 day   make manual  payment for a month (30days) and and then turn auto subscribe back off and you can rinse and repeat this process for long as you like 

Turn auto subscribe off/on

Handy1_0-1731014337175.png

 

 

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