12-03-2024 07:56 PM - last edited on 12-04-2024 10:41 AM by computergeek541
I did sign up for new service and waiting for my SIM card to ship. Would my 30 days service begin from when I activate the sim card or the day I made the payment Nov 30th?
Solved! Go to Solution.
12-04-2024 12:30 PM
@Telech To confirm that a Google Pixel 6 Pro can use two eSIMs, you can check if it has two IMEI numbers:
12-04-2024 12:29 PM
Just searched and that's what I found.
The Google Pixel 6 Pro supports dual SIM functionality with one physical SIM card and one eSIM. However, it does not support two active eSIMs simultaneously.
If you want dual eSIM capability, you would need to look at newer Pixel models like the Pixel 7 series or Pixel 8 series, which have support for dual eSIMs.
12-04-2024 12:29 PM
@Telech You can google it to find out or ask support to confirm
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
12-04-2024 12:27 PM
Are you sure about that? My phone is not carrier locked so how do I confirm the use of two esims?
12-04-2024 12:25 PM - edited 12-04-2024 12:26 PM
12-04-2024 12:20 PM
I'm using two lines on my phone and my pixel 6 pro would allow only one esim and one physical sim. Since the esim is already being used I have to use the actual sim
12-04-2024 12:14 PM
@Telech Another option if your phone is eSIM compatible you can just join and activate right away also
12-04-2024 12:07 PM
No, I'm not. I'm in a major city so shouldn't take long if they ship it right away
12-03-2024 08:07 PM
@Telech , are you located in a rural area? Otherwise, Public Mobile is using an alternate delivery service, see help article below.
https://www.publicmobile.ca/en/on/get-help/articles/canada-post
12-03-2024 07:59 PM
@Telech It won’t start until you activate the sim. On the public mobile app
12-03-2024 07:58 PM
@Telech I believe it's from the date you made payment but if you are experiencing delays in receiving the SIM card by mail you should contact a support agent and I'm sure they can help you out.