Subscription / activation

[Telech]

I did sign up for new service and waiting for my SIM card to ship. Would my 30 days service begin from when I activate the sim card or the day I made the payment Nov 30th?

[will13am]

@Telech , are you located in a rural area?  Otherwise, Public Mobile is using an alternate delivery service, see help article below.

https://www.publicmobile.ca/en/on/get-help/articles/canada-post

[Handy1]

@Telech  It won’t start until you activate the sim. On the public mobile app 

[eddieO]

@Telech I believe it's from the date you made payment but if you are experiencing delays in receiving the SIM card by mail you should contact a support agent and I'm sure they can help you out.