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Subscription / activation

Telech
Good Citizen / Bon Citoyen

I did sign up for new service and waiting for my SIM card to ship. Would my 30 days service begin from when I activate the sim card or the day I made the payment Nov 30th?

 

11 REPLIES 11

@Telech To confirm that a Google Pixel 6 Pro can use two eSIMs, you can check if it has two IMEI numbers: 

Telech
Good Citizen / Bon Citoyen

Just searched and that's what I found.

The Google Pixel 6 Pro supports dual SIM functionality with one physical SIM card and one eSIM. However, it does not support two active eSIMs simultaneously.

If you want dual eSIM capability, you would need to look at newer Pixel models like the Pixel 7 series or Pixel 8 series, which have support for dual eSIMs.

@Telech  You can google it to find out or ask support to confirm 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Telech
Good Citizen / Bon Citoyen

Are you sure about that? My phone is not carrier locked so how do I confirm the use of two esims?

@Telech  The Google Pixel 6 Pro can use one eSIM and one physical SIM card, or two eSIM profiles if your carrier allows it

adding @Telech  just googled your phone and that was answer i got so maybe you can have two eSIM on that device 

Telech
Good Citizen / Bon Citoyen

I'm using two lines on my phone and my pixel  6 pro would allow only one esim and one physical sim. Since the esim is already being used I have to use the actual sim

@Telech  Another option if your phone is eSIM compatible you can just join and activate right away also 

Telech
Good Citizen / Bon Citoyen

No, I'm not. I'm in a major city so shouldn't take long if they ship it right away 

will13am
Oracle
Oracle

@Telech , are you located in a rural area?  Otherwise, Public Mobile is using an alternate delivery service, see help article below.

https://www.publicmobile.ca/en/on/get-help/articles/canada-post

 

Handy1
Mayor / Maire

@Telech  It won’t start until you activate the sim. On the public mobile app 

eddieO
Mayor / Maire

@Telech I believe it's from the date you made payment but if you are experiencing delays in receiving the SIM card by mail you should contact a support agent and I'm sure they can help you out.

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