09-28-2019 11:56 AM - edited 01-05-2022 07:19 AM
I recently purchased us sms add on but I still can't send messages of receive any.. I don't know how thst works..any tricks?
Solved! Go to Solution.
09-29-2019 08:36 PM - edited 09-29-2019 08:43 PM
He is in unites states.
And he said it is working now.
09-29-2019 07:32 PM
The add on only works when you are in the unites states
09-29-2019 07:40 AM
@Chefchrissava wrote:That was too easy!
Thanks!
Great when you get home assign a solution to someone. It's a little pat on the back for members efforts and an easy way for other users to quickly find a solution to their problem without having to post. Thanks and have fun!
09-28-2019 02:28 PM
That was too easy!
Thanks!
09-28-2019 12:39 PM
@Chefchrissava ok go in buy add on and purchase the text one you want and after that you'll see it in the add on section on your overview page. Then restart your phone and it should work!
09-28-2019 12:39 PM
Log in to My Account / Buy Add-on...make your selection. Restart phone.
09-28-2019 12:36 PM - edited 09-28-2019 12:38 PM
You just add $8 to your account, now you have to add SMS US add-on.
It’s a tow step process:
1- Add money to your account.
2- Add an add-on to your account.
09-28-2019 12:32 PM
Yes im in the states, I bought the 8$ us sms add on, when i log in it shows balance of 8$...
09-28-2019 12:05 PM
@Chefchrissava so you're in the states now? Can you log in to your account to see if it shows the US text roaming in your add ons?
09-28-2019 12:05 PM
@Chefchrissava wrote:I recently purchased us sms add on but I still can't send messages of receive any.. I don't know how thst works..any tricks?
That add-on only works while roaming in the states.
There is no texting add-on for while in Canada.
Sounds like you have a different problem.
What make/model/submodel are you using?
What about calls in/out? Internet browsing?