Service issue

[Anum95]

I cant use data even though I have it and getting a hold of an agent is next to impossible. Getting so frustrated and ready to switch at this point. 

[BKNS27]

@Anum95 

I never had issues in contacting a CS_Agent (Moderator). On SIMon Chatbot…type in Submit a Ticket.

Or click on Compose icon and type in CS_Agent in the Send To space like what you would do when you email a friend or family.

[treefrog]

@Anum95 

To submit a customer support ticket you need to click on Simon at the bottom of the page and follow the prompts. Or you can send a private message by clicking on the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[softech]

@Anum95   let's jump back to your other post for easy tracking

https://productioncommunity.publicmobile.ca/t5/Get-Support/Data-usage/td-p/966118