03-30-2023 09:29 PM
My month is paid, no lateness, I have enough for thenext bill, but for whatever reason, I cant access the internet on my cellphone. I turned things on and off. deleted and re downloaded, and I cant figure it out. Anyone can relate, darling?
thx 💋🌀✨
03-30-2023 10:12 PM
Check to see if there are any outages in your area on the outage map:
https://istheservicedowncanada.com/status/telus/map
Also check to see if Cellular Data is enabled.
03-30-2023 09:33 PM
@darling1982 first, please login to My Account again but his time use Incognito mode. Using this mode, confirm if you still have data left
Also, if you are on Android, make sure you didn't set up any data limit like this: (disable it )