Incomplete port out, come on!

[Fatima079]

Its been 1 week and I *still* don't have access to full service. I don't receive texts and it shows sent on my end, but the receiver doesn't get it. Calling and data works though. No texts is frustrating since I'm not getting my verification codes for 2FA and all that, and PM and my old provider have tried it all promising it will work this time. 

What else can I do, I'm tired. PM doesn't have an office or phone I can call to and this back and forth messaging is annoying because they ask me to verify every time. 

[slusagm]

or this link to get to it

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Phil_Adelphus]

@Noorb  Your community inbox is accessed via the envelope icon top right of this page.  If you don't see an envelope then tap on your avatar to the right of the bell icon and there will be a drop down menu with Messages.  

[Noorb]

Where can i find it ? 

[slusagm]

yes of course.  Sent 

[Noorb]

Can you send me number as well I'm in same situation 

[slusagm]

did you open ticket with PM? you called the live support?

there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them