I got mine (in Toronto) in 3 days, I ordered December 30th. Maybe wait a bit longer and then submit a tickethttps://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&duid=2OhrPakuMpNZt4irir534YAWBuW&lang=en&
In the past I had this issue (another provider) and the only thing that worked was a 1 hour in-person visit to the physical location. PM doesn't have a store...one more final firm chat (I wish there was a call option) and threaten to leave. I think t...
I just set up mine - kept my old active sim in my phone, downloaded the Public Mobile app, followed instructions, chose "existing number" to port my old number (had to find my account number with the other provider I was with), and then it told me to...