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Sending and receiving calls in the USA

Sparkles51
Great Neighbour / Super Voisin

I purchased 15 days of mobile service with Public Mobile for the USA on September 8th. I entered the USA on September 9th but cannot use my phone while here. It has worked for me before. I need to be able to use my phone while here. Help!

3 REPLIES 3

colleeno
Model Citizen / Citoyen Modèle

@Sparkles51 Roaming must be toggled on if you haven’t done so yet.

softech
Oracle
Oracle

@Sparkles51 

Critical part to US roaming depends on T-Mobile/AT&T/Verizon coverage and whether you can connect successfully onto either network.

 

With your voice issue , make sure VoLTE is enabled on the device setting.  And if it does not work, try to change the Network to T-Mobile ONLY, and change  Preferred Network Type or Network Mode to 2G and see if the calls go through.
Also, you can download VoIP app TextNow as a workaround to make calls and text if you have Wifi or if your roaming has data component and data  is working

hTideGnow
Mayor / Maire

HI @Sparkles51 

your plan has data and data works?

what phone do you have? try connect to T-Mobile and test

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