@DL70 wrote:
My Public mobile app never works, so I have to Google and then login. Even that, it's a hit and miss. This time when I logged in, two choices popped up: resume activation or go to log in page. I had activated my account and have been using it for more than a month, so I don't understand why they asked me that. It doesn't make sense for them to ask me go back to log in page when I already logged in. My question is how can I access my account information now?
Since there is some type of issue with the activation of your account, you'll need to a ask a Public Mobile customer support agent for help. Use the chatbot to open a ticket.
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If the chatbot refuses to allow a ticket to be opened, send a private messgae to the username CS_Agent.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
