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Self serve down March11 2020?

YVR
Model Citizen / Citoyen Modèle

Just trying to get the self serve page.

 

I got an message that said :

 

Site temporarily unavailable for maintenance. Please try again later.

 

Did not see an announcement. Maybe just temporary?

1 ACCEPTED SOLUTION

Accepted Solutions


@YVR wrote:

Just trying to get the self serve page.

 

I got an message that said :

 

Site temporarily unavailable for maintenance. Please try again later.

 

Did not see an announcement. Maybe just temporary?


This isn't anything new. This happens quite frequently, particularly late at night. Most maintenance (or downtown) doesn't get announced.  Try again later.

View solution in original post

11 REPLIES 11

Sarlye
Great Citizen / Super Citoyen
@YVR it happened to me sometimes, I find that it was my home wifi, or my computer did a update and couldn’t find the server.. I find that after I cleared the cache and restart, I can reach the site again.


@YVR wrote:

Just trying to get the self serve page.

 

I got an message that said :

 

Site temporarily unavailable for maintenance. Please try again later.

 

Did not see an announcement. Maybe just temporary?


This isn't anything new. This happens quite frequently, particularly late at night. Most maintenance (or downtown) doesn't get announced.  Try again later.

mpcdesign
Deputy Mayor / Adjoint au Maire

@YVR, this is why you should always have AutoPay or have enough Available Funds in your account for scenarios when this stuff happens. If your plan is due that night, and it's merely a temporarily site maintenance, not a biggie. But, if it's a bigger problem, then at least your plan will be active versus suspended. 

gjong26
Great Citizen / Super Citoyen

Good to know.  Thanks for the heads up.

YVR
Model Citizen / Citoyen Modèle

 

@mpcdesign Good to know- hope people have enrolled in AutoPay or have sufficient funds in their account!

 

Koombassi
Model Citizen / Citoyen Modèle

Very helpful information to know for newbies (like me). 
thank you

anmacdonald
Great Neighbour / Super Voisin

When will it be up and running?

@anmacdonald 

What is it down again? It could be an hour or two  or six? Is it urgent that you log jn tonight?

anmacdonald
Great Neighbour / Super Voisin

Well I kinda wanted to change my plan before renewal overnight. It’s not urgent I suppose. Just frustrating. Thank you for the response.