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Resend port-out authorization sms

Jeff81
Great Neighbour / Super Voisin

I need to authorize my old provider to port-out my phone number 

6 REPLIES 6

@Jeff81 

 

Make sure to leave it in the device whilst Public Mobile re-triggers the port request.

 

After you reply "YES" to the Port Authorization Request, you can then replace the old provider SIM card with the Public Mobile SIM card.

 

I presume you have maintained active service with the old provider - that's needed for the port of the number here.

 

 

darlicious
Mayor / Maire

@Jeff81 

Call the telus porting department using the number sent by me or @walker1 .

Jeff81
Great Neighbour / Super Voisin

I will put the old sim back in now

Jeff81
Great Neighbour / Super Voisin

I got the message but I missed it, and missed the 90 minute deadline.  I think I need Public to reattempt the port-out

walker1
Mayor / Maire

@Jeff81

I'll send you the phone number to call to have the port request resent

HALIMACS
Mayor / Maire

@Jeff81 

 

So you're moving here?

 

Make sure to leave the SIM from the old provider in the device.   Public Mobile will request the port and the old provider will send you a SMS which you simply respond "YES" to.

 

To re-initiate the port, click here: https://urlshortner.tiia.ai/Lc9xk8

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