11-25-2023 11:53 AM
I transferred my number on the app a day ago, and it still says SOS. I checked on my old provider Telus and it said "Your number transfer was cancelled. If you still want to transfer your number, please submit a new request."
Not sure where to submit a request the chatbot is no help, and the submit the ticket link the bot sends doesn't work, it gives me the error code 404.
11-25-2023 11:57 AM
use this link to message a Customer Support agent to initiate port...
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-25-2023 11:57 AM
@Michael35 Use this direct link to support
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437