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Sim card cost dropped to $5 from $10 when I got the Black Friday deal. Price difference back?

Lnguyen90
Great Neighbour / Super Voisin

Hi. As of the subject, I ported over to Public Mobile for the Black Friday deal by purchasing a physical sim card directly. It was $10 at the time. A few days later, the cost of the sim card dropped to $5 as part of the same Black Friday deal. 

Is it possible to request for a credit back to my account (or refund) of the $5 difference? Tagging a @Mod or J_PM for help (hope this is the correct way to do this).

2 REPLIES 2

BKNS27
Mayor / Maire

@Lnguyen90 

The $5 SIM deal applies to purchase made on Black Friday but it is worth a try to ask so private message them at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Chalupa_Batman
Mayor / Maire

You can reach out to a CS Agent and see what they say but not sure what they'd say.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

You may not get a refund but may credit your account. But is it really worth $5 to go through the trouble?

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