Fido to PM Transfer eSim

[Annieeeeee]

Hi,

I initiated my transfer over 3 hours ago and my eSIM has been setup. I am able to make outbound calls and can access the cellular data. Can not make send or receive any text and no incoming calls. 
Can someone please help with my number transfer. I was never able to receive any text from Fido to port my number because my eSIM was replaced with PM’s right away and no longer have any setup with Fido.

thanks

[Chalupa_Batman]

Hello @Annieeeeee 

Have you tried restarting your phone? If you still have issues, contact a CS Agent

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Dunkman]

@Annieeeeee 

I will send you the phone number via private message of the Telus team porting team.  To check up the status of the port.