Hey I'm just wondering in my fine print of my plan, it says that you get a reduced speed of 512 mps when you run out of data. My phone says no internet connection so do I not get the reduced speed unlimited data? Like it says in my contract? Please help. Or do I need to contact customer support?
Be aware you will pay the whole thing and there is no pro-rating.
Those little symbols are called reference marks that refer to a matching reference marked line in the fine print that is actually called the endnotes. A lot like footnotes but not technically.
Why are you continuing to not say what plan you're on? It seems like you must be on a roaming plan but you can't seem to find your way to confirming that. Have you used all of the data in the plan? Do you have the line like the image earlier showing Phoenix... etc. Do you have add-on data?
Adding - nvm - me: read much? <- thanks Handy1.
@DennyCrane- He "borrowed" that from another customer who was asking. Seems to be the 5G 40GB plan.
I have never understood why some customers can't answer questions that would lead them to the answer. One might deduce that if his data has stopped that he must have a roaming plan. But we can't assure him of that without knowing his facts
@Bluntman but what plan are you on I’ve seen that too and it only applies to certain 5G plans not all . As you noticed in my screen shot earlier says 512kbps but in the warning below mentioned 256kbps only way to know is do a speed test when out of data . But this is another members screen shot who was asking same question , they never reported back with speed test after the fact . So who truly knows , but as far as throttled data it’s select to certain 5G offerings so what one have you got ?