Hi, have question regarding data usage

[tommyliuca1]

hi,

I have question regarding data usage calculation. say, my billing cycle starting from each month 4th, and today is 10th, I checked my data usage on PM that showing 165M, but from my own phone the data usage since the day one of this month is 66M, which is different. is the calculation on my phone incorrect? any idea?

thanks. 

[Chalupa_Batman]

Hello @tommyliuca1 

First, Public Mobile is 30 day plans. Not by the month. So over time the starting date will change. Second, Public Mobile updates the data usage twice a day. Usually 10 am 10 pm or 11am 11pm... depends on your location. Hope this helps