Beginner’s Guide to the Community

[Worldai2020]

I bought a prepaid phone card of Telus by mistake can I transfer the funds to my Public Mobile Account?

[chantelbauder20]

It never hurt to call and talk to customer service. You never know. 

[CountyDownIeUk]

Try to sell it on Craigslist at a discounted price. 

[Anonymous]

@Worldai2020 

where from you buy it go back i told them need to exchange to public mobile voucher or in store the has a prepaid phone card of public mobile, but if they can't help you then call in receipt has a number for customer service line and talk to them the will maybe have for public mobile.

[Anonymous]

 @Worldai2020 : What is a "prepaid phone card" anyway? Do you mean what is called a voucher around here? Where did you buy it? In a store? Online?

[darlicious]

@Worldai2020 

That's a tough one as prepaid cards are generally nonrefundable. Do you have any other telus services like optik tv or internet? Telus may be willing to allow you to use it towards paying for their other services. Otherwise a discounted resale on  Craigslist or similar websites would be your best bet to recover most of your funds.

[softech]

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@Worldai2020 wrote:

I bought a prepaid phone card of Telus by mistake can I transfer the funds to my Public Mobile Account?

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Maybe the mobile store will be willing to do an exchange?  Call and check out

[Dunkman · Accepted solution]

@Worldai2020 

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@Worldai2020 wrote:

I bought a prepaid phone card of Telus by mistake can I transfer the funds to my Public Mobile Account?

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Unfortunately. No.  Two separate companies and systems.