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Proof of purchase

Sakara
Good Citizen / Bon Citoyen

@Sakara 

Anyone can view your post on this forum and use your vouchers.

Edit by popping to remove 2 photo of voucher.

12 REPLIES 12

darlicious
Mayor / Maire

@popping 

Thx to you too.....where did you pop up from?

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

darlicious
Mayor / Maire

@Sakara 

Call 611 from your phone. Press (1) and (1) again. Enter the 12 digit PIN # from your voucher. If you added it successfully it will be confirmed by 611 and you will also get a confirmation text. Then add the second vouchers 12 digit PIN #.  Log out and reboot your phone. Your plan will automatically reactivate. 

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

Meow
Mayor / Maire

@Sakara wrote:

The minutes are on my phone but plan never activated 


Do you have active service with PM?

So you are saying you were able to add those vouchers to you account?

What exactly do you try to accomplish? To reactivate suspended account?

 

Pictures are gone! Good!

darlicious
Mayor / Maire

@Dunkman 

 

#SLAMDUNKMAN!!

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

BKNS27
Mayor / Maire

@Sakara 

Please remove the details of the image. This is a public Community forum…no wonder you have any money in your account because people can skim it.

darlicious
Mayor / Maire

@Dunkman 

Please edit the OP's post. Mucho rapido. Gracias.

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

@Sakara   delete from the image library and the images on the post will be gone:

 

https://productioncommunity.publicmobile.ca/t5/media/gallerypage/user-id/232080/tab/all

 

put your mouse on top of the image, click on the X and it will delete it

 

darlicious
Mayor / Maire

@Sakara 

Oh dear...please go to the arrow at the right of your post and edit out your photos. And then delete them from your image library in your profile.

 

 

 

 

To contact customer support click below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.

dust2dust
Mayor / Maire

Where did you get the vouchers from? Have you used vouchers from there before?

You're showing anonymous money. Remove those images.

https://productioncommunity.publicmobile.ca/t5/media/gallerypage/user-id/232080/tab/all

 

JL9
Mayor / Maire

What steps did you go through to activate?


@Sakara wrote:

The minutes are on my phone but plan never activated 


@Sakara   What exactly are you trying to do ?  Activate new plan?

or top up and reactivate existing plan?

 

If you try to top up, did you top up via *611 or My Account?  If you login to My Account, do you see Available Fund = the amount you topped up there?  And the Account status still showing suspended?  Give us more info

Sakara
Good Citizen / Bon Citoyen

The minutes are on my phone but plan never activated 

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