10-07-2019 12:43 PM - edited 01-05-2022 07:27 AM
Hi All
Just a quick question related to the promo data that I recently received in my account.
I am due to be switching plans (moving up to a better-different PM plan) very soon and I am just wondering if the recent promo data that I received will remain intact and in my account when the plan change takes effect?
I assume that Yes it will remain but figured that I would ask and check just to make sure.
Thanks in advance for the help and assistance.
Regards
Solved! Go to Solution.
10-07-2019 04:14 PM
Switched to a cheaper plan at last renewal. The data in question is still there. Cheers!
10-07-2019 12:47 PM - edited 10-07-2019 12:49 PM
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@Plunker wrote:Hi All
Just a quick question related to the promo data that I recently received in my account.
I am due to be switching plans (moving up to a better-different PM plan) very soon and I am just wondering if the recent promo data that I received will remain intact and in my account when the plan change takes effect?
I assume that Yes it will remain but figured that I would ask and check just to make sure.
Thanks in advance for the help and assistance.
Regards
What plan are you on and what plan are you going to? if you are referring to the 1GB PM gave to all current customer yes you keep that.
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10-07-2019 12:47 PM
The bonus data will remain in your account until it is used up. Once you regular plan data is depleted then the bonus data would be used.
10-07-2019 12:47 PM
@Plunker the promo will stay, it's tied to the account and not the plan