I have a referral who makes their Payments every month and has Pre-Authorized Payments enabled, meanwhile every single month he gets multiple of these Text Messages telling him that Payment wasn't made, even though it was and the Account Status is Active.
It's crazy, and I told him the next time it happens to contact me so I can check everything over and have Support Correct it, as the last thing we want is for the account to Accidentally close because the system sees it as 'Suspended' when in reality its active and paid for.
