Payment failing

[Jam5]

Hi,

I am trying to sign up for a 20GB plan at $39. However, when I enter my card info and click proceed to payment, I get an error stating that payment has failed. Please try again later or use a different payment method. I don't have another credit card, I have confirmed that the card info is correct, and it is a Canadian card. I had tried about 24 hours ago, but got the same error. Please advise as to what I should do.  @CS_Agent

[Dunkman]

@Jam5 

First make sure that your credit card was not charged.

If not charged, you can try again.  However, the website is finicky.  Try a different web browser, clear cache or incognito mode.  Or try a different device (PC or labtop)

[hairbag1]

@Jam5 

send a message to CSA...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Jam5  There seems to be in isssue with changing plans at the moment best to try again later maybe tomorrow or next day 

add fix typo