PM promotional plan upgrade through sms

[nick999]

Been with PM for a while.

I have. 3 or 4 $ loyalty 

2$. Auto payment 

1 $ refer friend ...

They offer through sms a plan change that is attractive.

If I were to reply yes, the plan change would indeed upgrade.

Would I be loosing the account benefits e.g 4$ loyalty etc.. and switch to the point system? 

Thank you.

[computergeek541]

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@dust2dust wrote:

@hTideGnow- Change plan on next renewal please.  You said change now.

@nick999- I would be interested if you want to be the tester to see if tapping the YES button does anything. Did you get a Yes button? Log in to your account and go to plan & add-ons and change plan and see if it got scheduled. If not then try actually typing YES as a reply. See if the plan got scheduled.

Or...see if the plan changed anyway which it shouldn't unless it also decided to take money from your credit card.

I just think it's an interesting method they seem to have set up.

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I'm concerned about how Public Mobile could possibly know if the acocunt owner authorized the plan change. The user is not always the acount holder.

[dust2dust]

@hTideGnow- Change plan on next renewal please.  You said change now.

@nick999- I would be interested if you want to be the tester to see if tapping the YES button does anything. Did you get a Yes button? Log in to your account and go to plan & add-ons and change plan and see if it got scheduled. If not then try actually typing YES as a reply. See if the plan got scheduled.

Or...see if the plan changed anyway which it shouldn't unless it also decided to take money from your credit card.

I just think it's an interesting method they seem to have set up.

[mimmo]

@hTideGnow  why not reply yes?  Have there been issues with replying yes and the plan not being applied?

[Yummy]

No, you would NOT lose your rewards until you manually switch to points.

I would still recommend changing plan using computer and make screenshot of confirmation you DID change plan. Just replying yes - you have no proof. But that is me, how I would do that. I am sure replying yes will work...

[dabr]

@nick999   Your rewards are attached to your account and so won't be affected by any plan change unless you decide to opt into the new points system (don't!).

[JK8]

@nick999 

The old rewards are tied to your account not your plan. Only way to change is to go to the rewards page and make a conscious effort to switch to points which is not recommended for us old timers.

[hTideGnow · Accepted solution]

HI @nick999   

Plan change would not affect rewards.  You will be on the old rewards unless you explicitly opt-in for it

And don't reply the SMS.  Just login to My Account and make the plan change.  Choose Change plan on next renewal  to avoid loss from early renewal

[fixed.. thanks @dust2dust ]

[hairbag1]

Nope...just don't opt outta Rewards...ever !