Overcharged

[Fedup123]

Won't let me get ticket csa

[softech · Accepted solution]

@Fedup123   was it duplicated charge? if so, maybe one of the two is a pending charge only?  Check with CC to confirm

if it is Overcharge, remember PM will add tax on top of your plan charge.  So, for a $50 plan, instead of charge you $50, they will charge you $50 + tax on your CC

if it is really a problem with the charge, please message support:

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[hTideGnow]

HI @Fedup123 

please submit ticket with CS agent:

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Fedup123  Please

message support directly
       

• while your already here and logged in the community you can send a private message   To CS_Agents click >>>here.<<<