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Not a public mobil user now, but need the old phone bills.

Jennysun
Great Neighbour / Super Voisin

Hi, I was using public mobil for years, not using it now. But I need my old phone bills. I have tried to log in my account and it keeps ask me to pick up the subscription and finish all the steps. There is no way for the former user to log in their account to review the old phone bill payments? Thanks

3 REPLIES 3

Jennysun
Great Neighbour / Super Voisin

Thanks so much for your help.

Handy1
Mayor / Maire

@Jennysun  You will need to ask support for the old phone bills but note they won’t be able to go back 5 years just possibly 1 year back 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

hi @Jennysun you won't be able to login My Account anymore as you left 

you need support agent to help preparing the bill.  Please message support 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

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