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New phone

Tangachee
Great Neighbour / Super Voisin

I have a phone and new public mobile SIM card for my husband. How do I get home a phone number for it?

4 REPLIES 4

colleeno
Model Citizen / Citoyen Modèle

@slusagm wrote:

do you want too move your home number to the new mobile phone?

you can activate the line and request porting.  Make sure the home phone is still active.  You just need to provide PM the account number of the home phone.  But porting home line takes as many as a week.  So within the week , before porting is completed, your home phone will work as usual (incoming and outgoing), but your PM mobile can only call outgoing and data will work.  Only until port is done, your PM phone will receive incoming calls

 


I’m fairly certain that the OP was trying to type “him”  and it was autocorrected to “home”.

slusagm
Mayor / Maire

do you want too move your home number to the new mobile phone?

you can activate the line and request porting.  Make sure the home phone is still active.  You just need to provide PM the account number of the home phone.  But porting home line takes as many as a week.  So within the week , before porting is completed, your home phone will work as usual (incoming and outgoing), but your PM mobile can only call outgoing and data will work.  Only until port is done, your PM phone will receive incoming calls

 

ORNGNBLK
Model Citizen / Citoyen Modèle

@Tangachee  If I read this correctly, all you need to do is download the public mobile app for free, and follow the steps to activate a new subscription. You will have the opportunity to choose a phone number along the way.  Best of luck, and please come back here if you have any troubles or questions. Plenty of folks here that are ready to help! 

Chalupa_Batman
Mayor / Maire

@Tangachee wrote:

I have a phone and new public mobile SIM card for my husband. How do I get home a phone number for it?


Hello. I'm kind of confused about what you're actually asking. Are you asking how to sign up for Public Mobile or your already with Public Mobile and you just want to update the SIM card info? Can you share a bit more?

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