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Billing Issue

Kim_t
Great Neighbour / Super Voisin

Hi, I have a billing issue where I used a promo code for $30 off when I signed up and have only received $10 thus far.

5 REPLIES 5

Kim_t
Great Neighbour / Super Voisin

Okay got it, wasn't sure how to contact CS

Kim_t
Great Neighbour / Super Voisin

Yes it was this one! I signed up in October ... So that's why I was wondering if I was missing something

hTideGnow
Mayor / Maire

hi @Kim_t where you got that $30 code? if that is a friend referral code, it only $10 , not $30

ORNGNBLK
Model Citizen / Citoyen Modèle

@Kim_t  I believe I saw this promo and it was $10 off for every 30 days, for 3 months (90 days)

If you refer back to the promos fine print it may confirm that. If not, reach out to CS as suggested by @kb_mv   Hope this helps

kb_mv
Mayor / Maire

@Kim_t That's something you will need to take up with Customer Service. Open a ticket using the chat bubble or send them a message at the link below:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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