10-09-2024 02:39 PM
I have no service, at my house where I always have service. I've rebooted my phone twice, removed and inserted my SIM. My account is up to date.
10-09-2024 03:28 PM
@Jeffxian wrote:I lost data too. The AI is talking to me when you try to find some solution. I’m sick on it.
I lost data too. The AI is talking to me when you try to find some solution. I’m sick on it.
The chatbot only gives answers to frequently asked questions. It can't fix your data. The chatbot is also used to open tickets.
10-09-2024 03:01 PM
10-09-2024 02:58 PM
HI @Bionicsamm
did you try in another area?
and check the Telus outage map
https://www.telus.com/en/on/outages
last, ask PM agent to check
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
10-09-2024 02:42 PM
@Bionicsammcheck
Outage map in your area:
https://istheservicedowncanada.com/
if no outage in your area
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
