No internet connection on data and can not send it receive pictures or video

[JackiemHovan]

Hi, I had to reset my phone and like a dummy I forgot to screen shot my settings for data. I only can use the internet on wifi.

I also since resetting my phone I can not send or receive pictures in lest both parties have RCS. Tha is for any help I can get. 

[JackiemHovan]

Hi I took out the DUN and it worked. Thanks so much. I. Any find where the this worked button is. Thanks again!

[JackiemHovan]

Hi sorry about that. It is an UMIDIGI_A9 PRO_R_V1.0_20220111

I have had no luck. There is a Telus name in there but I can't make it stay so I was going to copy the information for a new APN

[softech]

@JackiemHovan what phone brand and model is that?

Make sure the APN is saved and enabled. Some phones has a tough time saving the modified profile 

[JackiemHovan]

No luck , I'll try again. 

[JackiemHovan]

Thanks, I will be back

[Dunkman]

@JackiemHovan 

You will need data/Wifi for RCS to work properly.

Here is link for APN setting for Android phones:

https://www.publicmobile.ca/en/ab/get-help/articles/set-up-data-on-an-android-phone

[softech · Accepted solution]

@JackiemHovan . Create new APN profile following this

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

[JackiemHovan]

Yes android, ok will do,thanks 

[hTideGnow]

hi @JackiemHovan Android? try Reset all networks