New 5G $34 20GB per month plan now available

[mojorising]

Or just a wonky web site? LOL

PM and Freedom are at war! Like we don't have enough of that already!

[NAM1]

I ensured she had the latest Carrier Services app installed and support sent a network reset to the device and now all is well FYI

[foreverkayla8]

Sorry, I didn't read all the posts and unsure if a solution was reached, but I just switched from a 4G plan to a 5GB plan today and I don't have a 5G phone.  I turned off wi-fi and was disappointed when my data did not work.  However, I restarted the phone and the data now works.  Hope you get it resolved!

[arbbie]

Very strange. Must be some provisioning issue on PM’s end. I imagine if all you did was move from one data plan to another, data should continue to work. Especially since you’re using the same phone and presumably haven’t altered any device settings. Sorry to hear it isn’t working; hopefully they get you sorted soon

[NAM1]

Not silly at all and thanks for the reply.  Yes existing customer,  same phone,  just switched from another data plan to this one and data stopped.  Voice still works.  In stuck....

[arbbie]

This might sound silly, but are all your Cellular settings showing correctly on your device? For instance, I’m on an iPhone and under Settings > Cellular there’s a toggle for Cellular Data (on/off).

You mentioned switching to this plan. I’m assuming you’re an existing PM customer moving from one plan to another? Did your old plan have data?

[NAM1]

Can someone please help me. Existing PM subscriber. Same phone.  Switched to this new plan and now have no data. Voice only.  0MB used on new plan. Did all the troubleshooting steps. No data.  Tried to submit support ticket 10 times. Every single time error 404 or error XXX. I am giving up hope here..... brutal experience on this new plan   

[arbbie]

Permanent! Just switched over to PM from another carrier and got this plan ($34 for 20GB at 5G). Monthly rate is permanent; no promo period noted when I activated 

[Marhoho]

This $34 deal is only for 90 day or permanent ?thank you!

[Marhoho]

so this black Friday plan is a 90 days plan or permeate? Thank you!

[Abheer]

It wasn't there when I checked but people are saying that they updated the page so will have to check again

EDIT: Yup, it shows up now 

[mojorising]

I'm really interested to see what they are going to have for Black Friday that's going to top this.

[computergeek541]

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@kb_mv wrote:

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@computergeek541 wrote:

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@kb_mv wrote:

They have updated the web page to reflect the new $34 5G plan.

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The benner at the top says 5G but it still says 4G on the plans page.

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@computergeek541 You may want to check again...

 

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That wasn't there when I looked, but it may have been a caching issue.  I think that it's going to add confusion to have both a 4G and 5G plan at the same price point.  I believe that Public Mobile would be better to eliminate the different speed tiers altogether.

[kb_mv]

@computergeek541 wrote:

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@kb_mv wrote:

They have updated the web page to reflect the new $34 5G plan.

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The benner at the top says 5G but it still says 4G on the plans page.

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@computergeek541 You may want to check again...

 

 

[computergeek541]

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@kb_mv wrote:

They have updated the web page to reflect the new $34 5G plan.

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The benner at the top says 5G but it still says 4G on the plans page.

[kb_mv]

They have updated the web page to reflect the new $34 5G plan.

[wetcoaster]

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@Abheer wrote:

WHAT? Why don't I have that?
EDIT: After doing my research, I found out that it is only for existing customers. Have scheduled my plan change on the renewal date. Thank you @mojorising.

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Hm, I'm not opening a new account just to prove this, but since it's on the website my guess would be that it's available to everybody, new customers and existing customers alike?

[kb_mv]

It would be nice if the $40 / 90 days 50GB Can-USA plan was available outside of Quebec.

[K_GL]

just changed for all of my family,best deal,thanks

[Abheer]

WHAT? Why don't I have that?
EDIT: After doing my research, I found out that it is only for existing customers. Have scheduled my plan change on the renewal date. Thank you @mojorising.

[Jlund]

This is beyond amazing. It's about time that cell prices have gotten super affordable. Remember when 1 GB was like $80/ month?

[mojorising]

And I thought I had a scoop...

[hTideGnow]

HI @mojorising 

Yes, @statusquo broke the news earlier too

https://productioncommunity.publicmobile.ca/t5/Get-Support/Is-the-34-Option-available-to-all-I-don-t...