This happened to my wife on Android. I ensured she had the latest Carrier Services app installed and support sent a network reset to the device and she is good now
Not silly at all and thanks for the reply. Yes existing customer, same phone, just switched from another data plan to this one and data stopped. Voice still works. In stuck....
Can someone please help me. Existing PM subscriber. Same phone. Switched to this new plan and now have no data. Voice only. 0MB used on new plan. Did all the troubleshooting steps. No data. Tried to submit support ticket 10 times. Every single tim...