Need public mobile to contact me.

[Jordanp1]

My phone number transfer did not go through according to Public Mobile but my previous carrier is no longer working and now I don’t have a cel phone number. 

I need someone from public mobile to contact me

[Frank52]

This might be a porting related issue. I had a similar situation but was able to get it resolved. I suggest contact the number of the porting team. They should be able to help you! 🙂

[hTideGnow]

HI @Jordanp1 

yes, support agent will contact you via Community inbox, 

but please contact them first.   please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

[Handy1]

@Jordanp1  No one will contact you , you need call the porting team. Number and get the to re trigger the port request for you . Will send it to you private message 

[Chalupa_Batman]

Hi @Jordanp1 

I'll send you the porting team number to assist you with the transfer. Check top right corner for number.

You can also reach them via this link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437