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08-25-2020 01:12 PM - edited 01-05-2022 12:55 PM
My 3 month plan should be $90, why is it showing $150$
Solved! Go to Solution.
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08-25-2020 08:47 PM
Best to contact a mod. They are super problem solvers.
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08-25-2020 01:47 PM
Naepalm. Hoping it was a glitch and that I will not be charged for accepting a gift of 5GB.
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08-25-2020 01:47 PM
@myledo wrote:I like your answer best. A few days ago I accepted a one time gift of 5GB so perhaps this is the reason for the plan price change. I'm hoping I won't get charged for this gift.
The gift of 5GB is a free add-on from PM and was offered to some lucky customers in BC/Alberta.
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08-25-2020 01:43 PM
I like your answer best. A few days ago I accepted a one time gift of 5GB so perhaps this is the reason for the plan price change. I'm hoping I won't get charged for this gift.
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08-25-2020 01:39 PM
@myledo I have seen before that there is a glitch for older account that shows the incorrect amount. I believe you will not be charged the 150.00 this is a mistake.
Double check with a moderator if you are not really sure to make sure your account has not changed in the background.
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08-25-2020 01:24 PM
@myledo there is the actual cost and then there are discounts that reduce your plan down to the actual payment. Are you paying $90 or $150? Thanks. Stay safe.
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08-25-2020 01:20 PM
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08-25-2020 01:19 PM
@myledo wrote:My 3 month plan should be $90, why is it showing $150$
@myledo A few other posters have mentioned something similar, but from what I understand that's the actual cost of your plan but because of the bundling effect (assuming you're on the expired BYOP), you will still actually pay what you have been to date. So you can ignore what your overview page shows as the correct pricing is what you pay on your CC.
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08-25-2020 01:15 PM - edited 08-25-2020 01:38 PM
Can you provide more details ? Are you able to post a screen of your account masking any personal info.
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08-25-2020 01:14 PM
What does your Self Serve view look like? Any add ons?
