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My plan cost

myledo
Great Neighbour / Super Voisin

My 3 month plan should be $90, why is it showing $150$

10 REPLIES 10

Rosguru
Great Citizen / Super Citoyen

Best to contact a mod.  They are super problem solvers.  

myledo
Great Neighbour / Super Voisin

Naepalm. Hoping it was a glitch and that I will not be charged for accepting a gift of 5GB.

dabr
Mayor / Maire

@myledo wrote:

I like your answer best. A few days ago I accepted a one time gift of 5GB so perhaps this is the reason for the plan price change. I'm hoping I won't get charged for this gift. 


The gift of 5GB is a free add-on from PM and was offered to some lucky customers in BC/Alberta.

myledo
Great Neighbour / Super Voisin

I like your answer best. A few days ago I accepted a one time gift of 5GB so perhaps this is the reason for the plan price change. I'm hoping I won't get charged for this gift. 

Naepalm
Mayor / Maire

@myledo I have seen before that there is a glitch for older account that shows the incorrect amount. I believe you will not be charged the 150.00 this is a mistake.

 

Double check with a moderator if you are not really sure to make sure your account has not changed in the background. 

@myledo there is the actual cost and then there are discounts that reduce your plan down to the actual payment. Are you paying $90 or $150? Thanks. Stay safe. 

esjliv
Mayor / Maire

Hi @myledo ,

 

Were you charged this $150 amount? 

dabr
Mayor / Maire

@myledo wrote:

My 3 month plan should be $90, why is it showing $150$


@myledo   A few other posters have mentioned something similar, but from what I understand that's the actual cost of your plan but because of the bundling effect (assuming you're on the expired BYOP), you will still actually pay what you have been to date.  So you can ignore what your overview page shows as the correct pricing is what you pay on your CC.

Triguy
Mayor / Maire

Can you provide more details ?  Are you able to post a screen of your account masking any personal info.

mh1983
Deputy Mayor / Adjoint au Maire

What does your Self Serve view look like? Any add ons?

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