cancel
Showing results for 
Search instead for 
Did you mean: 

My loyalty bonus data of 5GB disappeared! / Confirmation of what free data I have?

RKEK
Good Citizen / Bon Citoyen

It is supposed to expire sometime after ~6 months but I checked my account and it's gone!  Can someone please help?

 

My 2nd question is that I have two 2GB one-time data bonus, so I'd like to confirm that I actually have 4GB, because I'm confused why it's stated as 2 separate items instead of just saying I have the sum of 4GB?

 

Thanks in advance for your help!

 

3 REPLIES 3

RKEK
Good Citizen / Bon Citoyen

Typo, I had *11* days left.

RKEK
Good Citizen / Bon Citoyen

Thank you very much for your quick reply.  I saw "11/150 days left" for my 5GB loyalty data bonus, so I think that I read it incorrectly and it's not I'm into Day 11 but I had 11 days remaining out of 150.  D'oh! for me haha.🙏🏻

Chalupa_Batman
Mayor / Maire

Hey @RKEK 

The loyalty data had a 150 expire date on it. So it's pretty much gone now if you didn't use it all.

If you have two seperate 2GB More the Merrier promo's...   that's 4GB. Not sure what the question is?

EDIT: Here's what mine looks like.

Chalupa_Batman_0-1723392590519.png

 

Need Help? Let's chat.