My credit card was compromised

[binishar]

I need to update the new card number. I am unable to chat online due to an error. I have cleared cookies and tried several times. On the phone there is only option to pay with registered card. My service has been suspended and I need an urgent resolution

[dust2dust]

Are your services still working? Did the bank chargeback the charge from here?

[softech]

@Chalupa_Batman 

here you are

https://productioncommunity.publicmobile.ca/t5/premod/moderationitemspage/tab/rejected

[Chalupa_Batman]

Where do I find that again? I'll book mark it

[softech]

@Chalupa_Batman you checked the unmoderated items box??

[Chalupa_Batman]

Once again the system deleted my answer? Come on man! LOL

[Handy1]

@binishar  If you know the 4 digit PIN code you can *611 or with vouchers and *611no PIN needed . If trying to sign in on website maybe try signing in on the new app instead . But you can change payment method in your account 

Update credit card info

In your my account go payment tab >manage subscription >manage payment method or use this link

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

and finally if still no luck get support to help you 

privrate message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[softech]

@binishar what error you got? you tried to update it at the payment page, Manage. Subscription and Update payment info?

https://myaccount.publicmobile.ca/en/account/payment/manage-card