Cancel with refund

[Ted10]

I just signed up for a plan an hour ago but then realized you do not offer wifi calling. Can I cancel immediately without any charges on my credit card.

Thank you

[Chalupa_Batman]

---

@Salkhan wrote:

What i get all these plans are non refundable

---

Yes and no. If you haven't received a SIM card yet or registered it, then yes, you are entitled to a full refund however it can take up to a month to see it on your credit card. You should keep track to make sure. If you've already registered your SIM card and have a phone number, then no, it's too late for a refund.

[Salkhan]

What i get all these plans are non refundable

[hTideGnow]

Hi @Ted10 

PM is a prepaid carrier and usually do not provide refund

but since you change you mind quickly,  it is possible they will help.  Please ask PM support agent directly

you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage