Transfering plan to another sim with family

[Yelyzaveta]

Is it possible to transfer a plan to a family member? I'm cancelling one number (sim#1) with public mobile $35 plan, but I have another number (sim#2) with $17 monthly plan. Is it possible to cancel the sim#2 number with $17 plan instead and transfer $17 plan to sim#1. The idea is to keep #1sim number. Thx

[Rastin]

About the only thing I believe you can do is leave the account in your name and change the visa associated with the account to whoever you want to give the plan to. Then they can either give them your number or get a new one for them. I doubt they will be able to port their number to the account but I don't really know if you can or not.

[ShawnC13]

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@Humble12 wrote:

Hi there! Yes, it is possible to transfer a plan from one SIM to another within Public Mobile. You can keep the number associated with sim#1 by transferring the $17 plan from sim#2 to sim#1. Make sure to reach out to Public Mobile's customer support for assistance with the transfer process, as they can guide you through the steps and ensure everything is done correctly. If you have any further questions, feel free to ask! Thanks for reaching out!

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@Humble12 I have a question.  Since when has PM allowed the moving of plans between accounts?  Do you have a situation where they did this for you?

[kb_mv]

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@Humble12 wrote:

Hi there! Yes, it is possible to transfer a plan from one SIM to another within Public Mobile. You can keep the number associated with sim#1 by transferring the $17 plan from sim#2 to sim#1. Make sure to reach out to Public Mobile's customer support for assistance with the transfer process, as they can guide you through the steps and ensure everything is done correctly. If you have any further questions, feel free to ask! Thanks for reaching out!

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@Humble12 @Yelyzaveta This is not correct info. You cannot switch numbers between PM accounts.

[ShawnC13]

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@Yelyzaveta wrote:

Is it possible to transfer a plan to a family member? I'm cancelling one number (sim#1) with public mobile $35 plan, but I have another number (sim#2) with $17 monthly plan. Is it possible to cancel the sim#2 number with $17 plan instead and transfer $17 plan to sim#1. The idea is to keep #1sim number. Thx

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Sorry that isn't possible.  PM doesn't allow plans to be swapped between sim cards

[Humble12]

Hi there! Yes, it is possible to transfer a plan from one SIM to another within Public Mobile. You can keep the number associated with sim#1 by transferring the $17 plan from sim#2 to sim#1. Make sure to reach out to Public Mobile's customer support for assistance with the transfer process, as they can guide you through the steps and ensure everything is done correctly. If you have any further questions, feel free to ask! Thanks for reaching out!

[kb_mv]

@Yelyzaveta You can't switch numbers between PM accounts. What you could do is port out #1 sim number to another prepaid provider and then have #2 sim port that number back into Public Mobile.