Fraud account

[Hardikcancel]

Hi everyone. How do you cancel a number here? Cant seem to find anyone that can help.

i used to have a public mobile number years ago. Closed out. I was travelling in India Dec and out of the blue I have emails about a new account, new number and charges on my credit card. I need this canceled asap.  Please help. 

[Hardikcancel]

thanks. I did that. 

[Hardikcancel]

thank you. I've messaged customer service. It's unnerving to think there's a cell number active with my name on it, and I have nothing to do with it. 

[kb_mv · Accepted solution]

@Hardikcancel If this is completely out of the blue, in addition to what @Phil_Adelphus wrote, you should also contact your credit card issuer and lock the card and report the fraud to them. From your post it appears someone else is using it.

[Phil_Adelphus]

@Hardikcancel  Send a private message to customer service using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437