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Must use valid canadian Phone number

Great Neighbour / Super Voisin

This phone number has already been on the public network in the past...

Read other threads.. nothing working. Porting from Telus.


Mayor / Maire

Verify if phone number is eligible:


If you have issues porting in, contact agent for clarification.

Mayor / Maire


contact customer support to port the number for you. Koodo is offering a $30/20gb plan for 24 months. maybe that will be of some interest to you

*customer support doesn't always respond promptly. please be patient and check your inbox every few hours to see if there is a response

CSA are available from
- Monday to Friday: 6AM- 10PM EST
- Saturday and Sunday: 6AM- 10PM EST  

Mayor / Maire

@Andies76   it could be that your earlier attempt to activate and port was still on the system and holding it.  Or you are requesting from Koodo Prepaid


Please  activate with a new number first and then open ticket with PM Support  for them to manually port your numberafter your phone is fully up and running (can make both incoming calls and receive outgoing calls)