Must use valid canadian Phone number

[Andies76]

This phone number has already been on the public network in the past...

Read other threads.. nothing working. Porting from Telus.

[Yummy]

Verify if phone number is eligible:

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do?lang=en&appname=otherportal

If you have issues porting in, contact agent for clarification.

[gpixel]

@Andies76 

contact customer support to port the number for you. Koodo is offering a $30/20gb plan for 24 months. maybe that will be of some interest to you

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

*customer support doesn't always respond promptly. please be patient and check your inbox every few hours to see if there is a response

CSA are available from
- Monday to Friday: 6AM- 10PM EST
- Saturday and Sunday: 6AM- 10PM EST  

[softech · Accepted solution]

@Andies76   it could be that your earlier attempt to activate and port was still on the system and holding it.  Or you are requesting from Koodo Prepaid

Please  activate with a new number first and then open ticket with PM Support  for them to manually port your numberafter your phone is fully up and running (can make both incoming calls and receive outgoing calls)