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Messed up port from lucky

Pajoas
Great Neighbour / Super Voisin

I ported over 2 numbers from lucky mobile and totally messed up the process, basically I ported over 2 numbers thought everything went ok tossed all the old lucky sims in the garbage. Guess I didn't confirm with  lucky about the port. Now I got two phones that TXT and data works can even call out  but nobody can call me except for other pm customers everything goes to voice mail. Can't even get into the public mobile app because I think the confirmation wants to go to the old  lucky sim card which I tossed 

2 REPLIES 2

Hollister
Deputy Mayor / Adjoint au Maire

@Pajoas 

Without your Lucky SIM cards you will not be able to confirm your port. You should contact Lucky to see how to proceed with confirmation.

 

 

hTideGnow
Mayor / Maire

HI @Pajoas 

 

there is a PM porting team able to help you with that.  I will send you the number to your Community inbox.  Call them and they can re-initiate

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