11-22-2023 11:38 AM - last edited on 11-22-2023 05:49 PM by computergeek541
I ported over 2 numbers from lucky mobile and totally messed up the process, basically I ported over 2 numbers thought everything went ok tossed all the old lucky sims in the garbage. Guess I didn't confirm with lucky about the port. Now I got two phones that TXT and data works can even call out but nobody can call me except for other pm customers everything goes to voice mail. Can't even get into the public mobile app because I think the confirmation wants to go to the old lucky sim card which I tossed
11-22-2023 11:44 AM - edited 11-22-2023 11:45 AM
Without your Lucky SIM cards you will not be able to confirm your port. You should contact Lucky to see how to proceed with confirmation.
11-22-2023 11:42 AM
HI @Pajoas
there is a PM porting team able to help you with that. I will send you the number to your Community inbox. Call them and they can re-initiate