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May an expired plan make a referral ?

Beer
Town Hero / Héro de la Ville

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1 ACCEPTED SOLUTION

Accepted Solutions

iliketotalk
Mayor / Maire

@Beer no your account must be active to all 3 questions 

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24 REPLIES 24

iliketotalk
Mayor / Maire

@Beer no your account must be active to all 3 questions 

Beer
Town Hero / Héro de la Ville

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hairbag1
Mayor / Maire

@Beer wrote:

(1) Wondering if a suspended , (but not deactivated plan,) may make a referral.

(2) And if it could then would they also get the monthly  friend referral reward/points while under suspension.

(3) Furthermore if there was a limited monthly bonus for referring a friend would the same suspended plan also receive and accumulate this bonus while under suspension?


Clipped from Service Agreement doc...

Your Public Mobile account
How can I collect Public Mobile Rewards?

Public Mobile offers a reward program (the “Reward Program”). To be eligible to the Reward Program, you must be an active Public Mobile customer and

registered for the Reward Program.

dabr
Mayor / Maire

@Beer   Yes, the account needs to be active in order to receive/participate in any rewards/referrals programs.  Can confirm as that is needed to receive PM's holiday gifts.

hTideGnow
Mayor / Maire

HI @Beer   No sure if someone tried and confirm.  But it kind of logical that it will still work. Like you will see one new  number in your referrals, of course, they won't apply the $1 (or 1 point)   until your account is active.  And this special 5x$5 bonus is a cash deposit, I doubt they will deposit the money if your account is suspended

 

Beer
Town Hero / Héro de la Ville

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@Beer wrote:

@iliketotalk wrote:

@Beer no your account must be active to all 3 questions 


Thank's for quick response - are you 100% certain that in order to get rewards/points the referring account must be active?  I have an offer in front of me that merely states that the bonus will be given to all existing customers. In my opinion existing customers include active and suspended (not deactivated) PM accounts.


If your account is suspended it is not active.  At that time you are not a paying customer of Public Mobile so how can you earn rewards?  

 


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@Beer wrote:

esjliv_0-1653406557522.png

I would think "existing customers" mean with an Active account...not Expired or Suspended. 


 

HI @ShawnC13    I think the question could be would the referral still appear your friend list?  And when the account is active again, would it be collecting that $1 or 1 Point per month after?