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MMS messages not working anymore

lagb
Great Neighbour / Super Voisin

Same phone for a few years, same plan, same everything, suddenly MMS messages cannot be sent or received.

Other apps can send images but not instant messages like before... How do I solve issue? 

 

Additional details....my phones vintage is from Sept 2017, Xiaomi MIX2

7 REPLIES 7

HI @lagb   happy that its all good now

 

lagb
Great Neighbour / Super Voisin

network reset did the trick...all good now

dabr
Mayor / Maire

@lagb   I'm also wondering same as @umnikke8  if it's connected to Telus' (plus PM/Koodo) recent announcement that older phones will no longer be able send or receive MMS although internet/data will not be affected. 

 

How old is your phone?  Also did you get a text from PM advising you of this 2 0r 3 months ago?  Having  said that, this change is not supposed to go into effect until June/July of next year from what I remember.

softech
Oracle
Oracle

@lagb   

make sure Mobile Data is turned on

 

If it still does not work check the APN , 

make sure you see "mms" as part of the APN Type

 

APN Type: default,supl,mms

Meow
Mayor / Maire

You have to have your DATA on in order to send/receive MMS.

hTideGnow
Mayor / Maire

HI @lagb 

 

did you have your Mobile Data turned on?

 

Try reboot your phone first

 

then try to  "Reset all network" and try sending MMS again

 

if still not working, check APN settings

 

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