12-30-2022 05:06 PM - edited 12-30-2022 05:08 PM
Same phone for a few years, same plan, same everything, suddenly MMS messages cannot be sent or received.
Other apps can send images but not instant messages like before... How do I solve issue?
Additional details....my phones vintage is from Sept 2017, Xiaomi MIX2
Solved! Go to Solution.
01-08-2023 11:47 AM
HI @lagb happy that its all good now
01-08-2023 11:46 AM
network reset did the trick...all good now
12-30-2022 07:45 PM - edited 12-30-2022 08:14 PM
@lagb I'm also wondering same as @umnikke8 if it's connected to Telus' (plus PM/Koodo) recent announcement that older phones will no longer be able send or receive MMS although internet/data will not be affected.
How old is your phone? Also did you get a text from PM advising you of this 2 0r 3 months ago? Having said that, this change is not supposed to go into effect until June/July of next year from what I remember.
12-30-2022 05:47 PM
Could it be related to this:
https://www.telus.com/en/support/article/multimedia-messaging-browsing-services-update
12-30-2022 05:27 PM
make sure Mobile Data is turned on
If it still does not work check the APN ,
make sure you see "mms" as part of the APN Type
APN Type: default,supl,mms
12-30-2022 05:19 PM - edited 12-30-2022 05:26 PM
You have to have your DATA on in order to send/receive MMS.
12-30-2022 05:08 PM
HI @lagb
did you have your Mobile Data turned on?
Try reboot your phone first
then try to "Reset all network" and try sending MMS again
if still not working, check APN settings