10 hours ago
8 hours ago
@Mar07 In addition to the countries in @BKNS27 screenshot, there are specific LD add ons for certain other countries. The full list is here
https://www.publicmobile.ca/en/bc/get-help/articles/long-distance-add-ons
9 hours ago
10 hours ago
long distance to where...in Canada or somewhere else ? Do you have a long distance add-on for calling outside Canada ? More info please.
10 hours ago
More details would be helpful.
Which country are you calling? How are you dialing the number?
Not all countries are covered by the long distance add ons.
10 hours ago
@Mar07 are you trying to call within Canada? If not, where are you calling to? Do you have any international long distance add-ons that are active and have you confirmed your country is on that list?