Just another plan price hike

[Handy1]

Public mobile is at it again cleaning out customers pockets just got this text informing me my plan will go up $3 , this after removing legacy rewards then reducing points value and adding 911 charges and now this lovely new unnecessary $ grab to old loyal customers well done public you once again found away to disappoint . And all this still without offering wifi calling such a shame BOO !

[hTideGnow]

hi @Eister 

no worries, you are safe, the xmas bonuses will stay , wont be affected

[Eister]

Thank you!  I assume I will lose all my accumulated Xmas bonuses, but as you say still worth it, as with my old $15. plan I only had 100 call minutes along with the reduced data.  

[slusagm]

@RavingRaven 

that footnote 3, all providers has that, nothing new and it is not PM being mean or what

[hTideGnow]

hi @SeniorCitizen  and all

yes, the new $18 does not have 

• 100 monthly long-distance mins to China, Hong Kong, India, Pakistan, Philippines, Taiwan, and the UK³

So, it will be a lost of those have $15 -500Mb 4G plan.  

But you can use Facetime and Whatsapp to make the call instead.  Personally, I would take the 500Mb on the new $18 plan instead of the 100 mins LD to only selected countries

[Monak33]

Thank you..ill look into it

[slusagm]

@SeniorCitizen 

1. look like the 2 different $15 plans both will have a new price tag of $18

2. no, you won't get automatic "upgrade" to the new $18 plan.  You need to go to My Account and make the change yourself.  Change on Renewal

[SeniorCitizen]

Sooooo.  As per the text what will the new $18 plan include?

1. Your exact $15 plan as of right now (which there are a few different ones) with a new price tag of $18

OR

2. Will upgrade automatically to the $18 plan as posted from the online subscriptions currently available? (Which is a loss of 100 Minutes LD and a gain of 500mb of data.) 

[Eister]

Found lots of posts now!  Can anyone tell me if changing $15. plan to the $18. plan either automatically, or by choice, loses all my “Christmas Bonuses”?

[LitlLdy]

Well, what a blessing it was to receive this text this morning while waiting in the hospital! Like things aren’t difficult enough! My 1st thought was, is this text real or a joke?

While $3 isn’t much to some people, for some of us it is a lot when trying to live off a low fixed monthly income! Take more & more away until there’s no benefits left to staying here at all!

Have a blessed day everyone!

[hTideGnow]

hi @Coryl1 

if you used Change on Renewal to schedule the change, you wouldn't see it on Change Subscription page anymore as the plan is already scheduled to be change.  That could be why

and no @Handy1  , your comment is unfair, the plan is still there

[Coryl1]

I see what's happened; the overview shows me the current plan while my payments confirm that it will renew to the different plan, and because my next plan is the 18/month one, that one isn't visible (can't change to the plan you're already on). Sorry to confuse anyone! Logged in on my desktop and it shows this now.

[Hawkeye1315]

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@Coryl1 wrote:

The 18/month plan is suddenly not appearing even though it was there minutes ago. It got stuck loading when I selected to change on renewal. What the heck?

 

 

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It happened to me previously as well. Try logging out and back in again, that resolved the problem for me.

[slusagm]

it is still there, I just changed it after I see what you said

[Hawkeye1315]

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@Vic55 wrote:

@slusagm  , @Hawkeye1315  thank you for the tip, I just set it to change on plan renewal date (next pay cycle). 
But I'm curious, how do you know it would not have changed so automatically? I would only make sense, since the price matches.

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I am interpreting the text message verbatim - there is no mention of getting 1 GB of data. PM would love to charge the same amount and provide less - it's a business after all.

[Handy1]

@Monak33  No you won’t get anything extra but $3 over charge for same plan , best to check your account and make change for next renewal to the $18 plan that gives you 1 full GB of data instead before it’s gone or just pay more for same old plan unfortunately 

[dude65]

your current $15 plan will increase by $3 .. the plan stays the same. Your Xmas bonuses will stay with you

If you decided to upgrade plans, you can never go back to the $15 plan.

[Monak33]

Hello,

I'm just wondering if it will be he exact same  plan or do we get any add one for that 3 dollar hike? I've been with Public for 8 years and there are other competitors still at 15$. Anyone know?

[Handy1]

@Eister @No if you just let the plan increase and not change to the $18 plan for next renewal you will miss out on the extra 500mb and still pay $18 for your same plan now minus half a GB 

[Coryl1]

The 18/month plan is suddenly not appearing even though it was there minutes ago. It got stuck loading when I selected to change on renewal. What the heck?

Update edit: It successfully changed over to the 18/month plan, which is why it doesn't show in the list. My overview shows the "current" plan (15/month) but upcoming payments confirm the 18/month plan is still available.

 

 

[hTideGnow]

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@EB0 wrote:

The next action plan for public mobile could be reducing the referral points or get rid of it completely. I hope not.

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hi @EB0 

let's hope not.  But enjoy the saving now and worry about it when it comes.  No point to leave if your rewards savings still make it cheaper

[Nezgar]

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@slusagm wrote:

@Grinch @Handy1  @Nezgar  anyone has the $15 - 500MB plan with 4G also get that notice?

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Yep I "upgraded" all four of my lines a few months ago from the $15/250MB plan to the $15/500MB unlimited calling plan, and got that SMS a few hours ago, as well as 1 friend on the same plan who's mentioned it to me already this morning...

[Eister]

Confused here regarding plans, if I just let the increase take effect does that mean I don’t get unlimited talk and 1 gb data upgrade?  And being a long time member I have lots of extra Xmas bonuses built up…do I lose those if I choose the change option upon renewal?

[slusagm]

@Vic55 

you have to make sure you click Change on Renewal

[Vic55]

@slusagm  , @Hawkeye1315  thank you for the tip, I just set it to change on plan renewal date (next pay cycle). 
But I'm curious, how do you know it would not have changed so automatically? I would only make sense, since the price matches.

[RavingRaven]

@hTideGnow 

Maybe I should clarify....the legacy $60 Canada/U$ roaming plan from 2019.

[hTideGnow]

hi @RavingRaven 

i don't recall anyone can change to $15 plan from $60.  I guess you were lucky

[TheGx]

Yeah it's true no point staying with Public shee when they raise plan prices on their customers...

[RavingRaven]

@hTideGnow 

I've never had the $13 plan. I joined Public Mobile for the $60/8gb Canada/US Roaming plan which i kept until I took early retirement from my job. That's when I switched to the original $15 plan.

[Hawkeye1315]

No, only the price of your current plan will change. If you want to benefit from the 1GB data, you have to initiate a plan change to that plan specifically.

[hTideGnow]

hi @RavingRaven so, you finally change your $13 plan to $15?  You should have changed it earlier so you enjoy the cheaper plan for longer

Do you still have $13 plan? any price hike for that?