Is 15$ plan not available anymore?

[AndreiSt]

I have a couple of family members using the $15 plan and today I wanted to active a new SIM card for the same plan only to discover that they don't offer it anymore.

Is this change permanent?

[DHS]

Use the new Public Mobile App. The $15/month plan is available there

[LitlLdy]

It’s frustrating for everyone, the wording on that plan has been messed up/wrong for many many months & they refuse to fix it! I prefer to see the truth opposed to guessing & asking CS_Agents! I’m on the $15 3g speed plan & even the wording is different on that opposed to what it says on the app for new sign ups!

[LitlLdy]

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@softech wrote:

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@LitlLdy wrote:

@softech , thanks! Good catch, I’ll fix it. Thats what I thought 🙂

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@LitlLdy   I thought that was agent reply and you just copy and paste from

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@softech , it is a copy & paste. Part of it was still wrong though! 

[softech]

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@LitlLdy wrote:

@softech , thanks! Good catch, I’ll fix it. Thats what I thought 🙂

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@LitlLdy   I thought that was agent reply and you just copy and paste from

[LitlLdy]

@softech , thanks! Good catch, I’ll fix it. Thats what I thought 🙂

[softech]

thanks @LitlLdy for confirming for everyone

Agent made a mistakes still :

Available channel: Activation Portal Public Mobile / MyAccount.      

In fact, not available via Activation portal, instead , via PM app

[LitlLdy]

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@AndreiSt wrote:

I have a couple of family members using the $15 plan and today I wanted to active a new SIM card for the same plan only to discover that they don't offer it anymore.

Is this change permanent?

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@AndreiSt , 

“Updated from CS_Agent:

Hello,  I am delighted to assist you today!

Here are the details of the $15 plan and what is included:

*100 outgoing Canada-wide minutes and Unlimited incoming Canada-wide minutes

*Unlimited International text and Picture Messaging

*250 MB 

*data speed 3G

Available channel: Public Mobile App / MyAccount.                                                

Kindly,
CS_Agent”

[softech]

@Brilliance  @AndreiSt  we are pretty sure the features in the $15 plan are the same (text included).  But of course, if you want to confirm, open a ticket with support

[softech]

@AndreiSt   $15 plan is still here, you just need to download the app and activate there

[DDM69]

@AndreiSt  download the app and it should be available there