02-09-2023 03:05 PM - last edited on 02-09-2023 04:48 PM by computergeek541
Is there anybody out there that can help me...I want to change my plan to the 25 dollar plan. But there are no options to change on your own...or I can't find it. Need help please and thank you .
02-09-2023 04:17 PM
BTW.....you have to use the little yellow arrows to scroll thru plans.
02-09-2023 03:09 PM
02-09-2023 03:09 PM
@NathanB1 The option to change plans to a different one than the one you are currently on should be there by selecting Plans/Add-ons from left side and then Change My Plan. Unless you currently are on that plan and trying to do an early renewal? Then you need to select Change at Next Renewal option to a different plan and then you will see your current plan available again.
BTW, it's also advised to Change at Next Renewal as PM doesn't refund for any unused days left in the current cycle and also immediate plan changes forfeit any rewards until the following renewal.
02-09-2023 03:08 PM
You just need to login to your account then go to Plans & Add-on. There you will see plans for 3G and 4G plans. Click on 3G plans.
02-09-2023 03:07 PM
@NathanB1 Login to self serve and go to plan add on tab
My account
Legend and features
Change plan / update cc /auto pay
Account #/ change # port /swap SIM