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I want to change my plan

NathanB1
Great Neighbour / Super Voisin

Is there anybody out there that can help me...I want to change my plan to the 25 dollar plan. But there are no options to change on your own...or I can't find it. Need help please and thank you .

5 REPLIES 5

darlicious
Mayor / Maire

@NathanB1 

BTW.....you have to use the little yellow arrows to scroll thru plans.

esjliv
Mayor / Maire

@NathanB1 

 

Pick the 3G options top, right...

 

esjliv_0-1675973374208.png

 

dabr
Mayor / Maire

@NathanB1   The option to change plans to a different one than the one you are currently on should be there by selecting Plans/Add-ons from left side and then Change My Plan.  Unless you currently are on that plan and trying to do an early renewal?  Then you need to select Change at Next Renewal option to a different plan and then you will see your current plan available again. 

 

BTW, it's also advised to Change at Next Renewal as PM doesn't refund for any unused days left in the current cycle and also immediate plan changes forfeit any rewards until the following renewal.

BKNS27
Mayor / Maire

@NathanB1 

You just need to login to your account then go to Plans & Add-on. There you will see plans for 3G and 4G plans. Click on 3G plans.

Handy1
Mayor / Maire

@NathanB1  Login to self serve and go to plan add on tab 

My account

Legend  and features

Change plan / update cc /auto pay

Handy1_0-1675973272248.png

 

Account #/ change # port /swap SIM

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